We build the system that answers every inquiry, sends lab and consult payment links, books visits and follows up with patients who aren't ready yet. You stay focused on care.
Get your free journey mapBuilt for cash-pay hormone, weight-loss and functional medicine practices, on the tools you already use.
Example events from one patient's path in a practice we set up. Names and details changed.
One intake form replaces the stack of separate forms. It sorts people by what they need and sends the right next step from your own email, even at 9:42 pm.
Instagram comments get an automatic reply with your intake link.
See one patient's path
The right payment link lands in the right email, so nobody sends invoices by hand and nobody books a consult before their labs are paid.
Lab fee paid at 7:15 am. Your VA got a task to send the requisition before she logged on.
Map my payment steps
Blood draws, consults, payment plans and renewals each get a nudge before they slip. People who say "not yet" keep hearing from you, in your voice.
Two reminders before every consult, and a payment plan follow-up on days 2 and 5.
Find my drop-off points
Here's one new patient's path through a practice we set up. You touch it twice. Everything else goes out on its own, at the right time, from your own email.
Fills out your intake form from InstagramRouted as ready to start. Welcome email and lab link sent.
Pays the $250 lab feeMoved to Labs. Your VA gets a task to send the requisition.
No results back yetFriendly blood-draw reminder sent.
You review her labsOne click marks them done.
Consult link and fee sent togetherReminders go out 24 hours and 1 hour before.
You see her and recommend a 12-week program
Hasn't enrolled yetFollow-ups with your payment plan option.
Program ending soonMaintenance plan offer sent before her last visit.
Names and details changed for privacy. Each system was built around the tools the practice already had.
Hormones and medical weight loss
Every lead booked a 15-minute call first. Lab and consult invoices went out by hand, and new patients filled out ten separate forms.
A routing intake form, a CRM pipeline, and lab and consult payment links that send themselves. Instagram comments get an automatic reply with the intake link.
Her VA moves patients along. The emails do the rest.
Hormones, peptides and counseling
Inquiries for three different services arrived the same way and got the same generic reply.
Welcome packets by service, lab reminders and check-ins, a free guide that feeds a nurture sequence, and a peptide and GLP-1 track added later.
Every new patient gets the right materials automatically.
Wellness and aesthetics
Contacts were stuck in the website builder and the newsletter signup didn't work.
A cleaned and migrated contact list, a working signup on the site and an automated welcome sequence with a booking link.
Live 11 days after the first email.
We run operations for a cash-pay telehealth practice, so intake, payment links, lab follow-up and HIPAA paperwork are our day-to-day.
We go through your intake as a new patient would, then send a one-page map of where people stall and what we'd automate first. We walk through it together in 20 minutes.
A fixed price, agreed before we start. Most practices are live in 2 to 4 weeks, with a walkthrough video and a written guide for you and your VA.
We keep it running, fix what breaks, add emails and forms when you add a service, and check monthly where patients are stalling.
Still unsure? Email hello@telesystemaic.com and we'll reply within a day.
Get your free mapNo. Your EHR stays where it is. The follow-up system handles everything before care starts and hands new patients over to it.
We sign a Business Associate Agreement with every practice and keep clinical details in your EHR. The follow-up system works with contact, scheduling and payment status.
The build is a fixed price we quote after your free map, so you know the full cost before anything starts. The monthly care plan is optional.
Usually not. We build on what you already pay for and only suggest a new tool when it saves you real time or money.
Yes. Most of it runs on its own. Where a step needs a person, like reviewing labs, it's a single click to move the patient forward.
Most practices are live in 2 to 4 weeks, depending on how many services and forms you have.
Tell us a little about your practice. We'll go through your intake as a new patient and send a map of where people stall, plus what we'd fix first.
Thanks. We'll go through your intake and email you within one business day to set up your 20-minute walkthrough.